Dear Potential Client, Client, and Attorney:
We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty. Our hearts and thoughts go out to each and every one of you.
Since we have always operated remotely, you can feel confident that, as long as the Plan Administrators are able to provide timely Plan information to us, you have our commitment to continue providing you with our timely 10-business day turnaround for drafting QDROs.
We offer video conferencing, telephone conferencing, email, fax, and US mail as methods of communication with our office. Before the Coronavirus disease (COVID-19) outbreak, most of our clients (estimated over 99%) exclusively utilized these methods of communication due to their convenience, and never physically visited our office.
While The QDRO Company, LLC has put in place policies to ensure our services will continue during this health crisis, the QDRO/DRO process requires processing documents with the court and with retirement plan administrators. We anticipate many of the retirement plan administrators with whom we work will have serious disruptions and delays in service beyond our control. These disruptions and delays will affect the clients we serve and extend the overall QDRO/DRO processing times.
We thank you for your patience and understanding during this challenging time.
Sharee M. Burkel
President & QDRO Consultant